Free shipping on all Australian orders.

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Shipping & Returns

Australia

For all Australian orders, we provide FREE standard delivery via Australia Post.

All orders are shipped 100% plastic-free using recycled and compostable materials.

 METHOD
SHIPPING COST DELIVERY TIME*

Standard Delivery

(all orders)

FREE

2-5 business days* for Capital Cities/Metro Areas

Express Delivery

(all orders)

$15

1-3 business days* for Capital Cities/Metro Areas


*Regional and Rural areas please allow up to 1-2 additional business days

International

METHOD
SHIPPING COST

 

NZ 

(standard delivery)

$20

 

United States

(standard delivery)

$30

 

No matter where you are, we want to make it easier for you to shop sustainably. If you don't see your country listed above, please email hello@motherloverco.com and we'll find an option best suitable.

Please note: International orders are subject to duties and taxes determined by the country to which they are shipped. These additional costs are not calculated for any order and are at the receivers expense.

Returns & Exchanges

We hope you love your purchase from Mother Lover Co., however, if for any reason you need to return or exchange an item, we will issue a refund to the original form of payment or exchange upon stock availability, once the items have undergone a quality control check. Shipping fees are non-refundable.

Clothing must be returned unworn, unwashed and in perfect condition with all original tags attached. We accept returns and exchanges for full priced merchandise only. We accept returns or exchanges for unworn jewellery only.

Mother Lover Co. may refuse any returns that do not comply with our conditions stated above. 

Your return request must be received within 7 days of receiving your order. 

Procedure

To process a return or exchange, please follow the following steps:

1. Email hello@motherloverco.com including your name and order number and letting us know whether you would like an exchange or refund, to request a return form.

2. Print and fill out the return label and place it with the items you wish to return. Our return mailing address is on the bottom of the form.

3. Send the item back via any tracked mailing service you prefer. Mother Lover Co. is not responsible for any returns lost in transit – it is recommended you include tracking and insurance for your protection. We also encourage customers to e-use the compostable satchel in which you received your goods in, where possible.

Once we receive your package, we will issue a refund for the items as you specify. Your refund will be credited to the same card used to make the original purchase and you will be notified via email once your refund has been processed. Please allow 10 business days to ensure that your refund is credited.

If you have any questions at all, please reach out to hello@motherloverco.com. We would love to hear from you.